The Hälg Group is a leader in building technology and facility management in Switzerland, with over 100 years of experience. With a team of 1144 employees spread across 24 locations, they specialize in building automation, which includes installation of heating, ventilation, air conditioning, plumbing systems, and service; and the integral management of properties and sites with facility management.
Challenges in Internal Communication
As a decentralized organization, Hälg faced significant challenges in internal communication. With around 50% of their employees working on construction sites, reaching everyone with their previous communication solutions was nearly impossible. This hindered the flow of information and the ability to share updates efficiently across the company.
The Solution
Hälg opted for a digital platform to transform their internal communication. With ahead, Hälg was able to bridge the communication gap, enabling the company to reach all employees, regardless of their location. Here's how they did it:
- Widespread Adoption: In just the first 30 days, 90.5% of Hälg's employees were onboarded onto ahead, with 52% actively using the mobile app.
- Employee Engagement: The platform saw over 130 stories shared and more than 5400 reactions within the first six months, fostering a sense of community and engagement.
- Multilingual Support: Posts can be easily translated between French and German, ensuring everyone can understand and contribute.
- Bottom-Up Approach: Employees can post their own stories, creating a dynamic flow of information from both top-down and bottom-up.
- Integration: ahead seamlessly integrated with Hälg's Quality Management (QM) system, fitting perfectly into their existing system landscape.
The implementation of ahead has not only improved communication but also strengthened the sense of community within the Hälg Group. Employees can now see what's happening at other locations, including on major construction sites, creating a more connected and informed workforce.
As Hälg continues to grow and attract new employees, ahead provides a robust platform to integrate them into the Hälg family, showcasing the company's values and operations. With big plans for the future, Hälg is well-prepared, thanks to the enhanced communication and engagement facilitated by ahead.
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